Qube Engage Resident Portal
In this connected age, residents demand higher levels of service than ever before. Qube Engage, our resident portal and concierge platform, is designed to meet the needs of today’s resident while delivering substantial efficiencies to property investors and their management teams:
- Improve occupancy rates and increase operating income
- Empower communication between landlord and resident
- Provide extensive reporting options
- Improve tenant sign-up and payment processes
- Offer a seamless concierge service
- Connect to other solutions within the Qube Global suite
The world is changing and so are expectations of the growing number of people who rent. Trust the Qube Engage resident portal and concierge platform to help you satisfy the increasing demands of your customers now and in the future.
Qube Engage can be offered as part of our end to end PRS solution, or as an add-on software service from our suite.
Elevate your customer service
Whether you are an investor in the PRS sector, a management company, estate agent, housing association or developer, your main challenge is to ensure you are continually providing the highest levels of customer service to your residents.
For your customers, the Qube Engage resident portal can offer a range of benefits, including:
- Making online payments and viewing their payment history
- Accessing useful live local information
- Viewing offers from local businesses
- Participating in building/community forums and social media groups
- Accessing documents online in one place
- Logging maintenance requests and reporting issues quickly and easily
Qube Engage is comprised of several key modules, all of which are optional and configurable to provide the ultimate flexibility to meet the needs of your customers.
- Pre-tenancy automation
- Self-service maintenance
- Resident manuals
- Payments and balance
- Neighbourhood information
- Offers and promotions
- News and events
- Investor services
- Concierge services
The Qube Engage concierge portal offers a seamless service for bookings, parcel management and key management. Residents can make bookings for anything, from rooms for their own private functions to car parking spaces for their visitors. The portal also enables you to deliver a higher quality and more professional parcel service while gaining from an efficient management system and comprehensive reporting. Additionally, the simple and integrated key management tool is a smart way to offer residents an easy and convenient key service.
Want to find out more about how you can boost your image as a modern, forward-thinking organisation? Book a demo of Engage today to see how our resident portal and concierge platform can elevate your customer service.
Become more profitable with the Qube Engage resident portal
Qube Engage will do more than just enhance the resident living experience and improve levels of customer service.
The functionality of our resident portal offers your business the opportunity to create additional income streams and generate a higher return. Qube Engage enables you to:
- Reduce costs through automation
- Cut time to rent
- Be more efficient in the way you deal with fixes
- Protect and build reputation for winning and retaining new business
- Create revenue from advertising opportunities
- Differentiate from competitors
With the resident portal from Qube Global Software, there will be no more empty properties and no more out-of-control maintenance costs. Importantly, the portal can be customised and branded specifically to your organisation so that you can focus on your success.
Book a demo to learn more about how you can increase your operating income with our resident portal.