Block management software built to grow your business fast
As a residential block manager, collecting all service charges owed to you and delivering high customer service levels to the tenants and landlords relying on your services are your two main challenges. Those unable to achieve these goals are likely to lose existing business and have difficulty attracting new clients, missing out on key revenue streams.
Our block management software takes all the stress out of the process by providing highly accurate data that gives your leaseholders and committees complete confidence in the information you offer. Our solutions store all your data and documents in one property management system thereby avoiding the complications of maintaining multiple separate spreadsheets. As a result, you will always be on top of your block management responsibilities and generate all the service charge collections you’re owed.
Delivering dedicated solutions for property block managers
To help you minimise costs, our solutions have all the tools you need to help you produce full block/estate accounts or – if you outsource this practice - provide all the right information to your partner. At the same time, their maintenance management and customer service tools improve your reputation in the marketplace. In an age of on-demand services, the self service portal allows leaseholders to check and pay balances at any time on the web, further increasing collections and helping you to streamline your internal processes.
Benefits for residential managers
Optimise your property performance
Scrutinise your block/estate property data from all angles with our block management software’s comprehensive reporting functionality – which incorporates a wide range of ‘off-the-shelf’ reports, a Report Wizard and KPI reporting – to ensure you get the insights you need to improve property performance.
Enable your mobile staff to work anywhere
Use the mobile functionality offered by our block management software to allow your property managers to access and update information (e.g. site surveys) on their mobiles and tablets via our specialist apps. Benefit from reduced costs of complete integration between these and your main system and not having to use other applications.
Maximise service charge and ground rent collections
Automate service charge and ground rent collections in line with industry best practice to improve the returns you generate and reduce debtor days through our sophisticated credit control and debt recovery functionality.
Never miss a date
Improve efficiencies across your business by reducing manual processing workloads and taking advantage of automated diaries for key activities.
Win more business
Wow and impress the committees you pitch to with the block management reporting and accounting capabilities offered by our software.
Enhance customer service
Enable your tenants to access key information regarding their units and make payments 24/7 by using the tenant portal. This not only provides them with a better service and helps retain your existing business – it also enables your resources to be better deployed elsewhere.
Our block management software removes your regulatory and compliance concerns as it fully supports ARMA / RICS regulations. Ground rent demands and invoices also incorporate terminology incorporated by the Commonhold and Leasehold Reform Act.
Full business process support
Our software incorporates a fully integrated range of tools to support block management businesses, from block/estate account production and budgeting to maintenance management and purchase ordering.
Software delivered how you want
Our block management Software as a Service option is hosted in our private cloud and allows you and your staff to access the system from anywhere with an internet connection. It also incorporates various cost and convenience benefits as we take care of all required hardware support, software maintenance, system performance, security, back-ups and disaster recovery processes.
Typically regarded as a traditional implementation method, you host the software either on or off your own premises.
Why Qube Global Software?
We have been developing systems to help residential property managers achieve their goals since 1994, long before the term ‘block management’ was commonly used. Our block management software solutions have evolved to meet the needs of a customer base which includes the leading managers of residential blocks in the industry - from single user systems through to 400-plus user installations at prominent nationwide managers. Now in place at more than 60 ARMA corporate members, our solutions are the most widely used across the sector and the clear market leader.
Our experience and expertise of the block management industry means you can rely on us to meet all your requirements in the most efficient and cost effective manner possible. Our highly developed specialist knowledge also means we can implement training and delivery methods to ensure you see the results of a Qube Global Software installation fast.