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Facilities Management Software in the NHS

Facilities Management Software in the NHS

Qube Global Software is an experienced, leading provider of facilities management software solutions to healthcare associations in the UK.

Our specialist FM platform is relied on to manage £1bn in maintenance and facilities spend across 63 NHS trusts. With our solution you can meet the following core objectives:

  • Increase productivity
  • Improve space use
  • Reduce operating costs

Qube Global Software has a proven track record of increasing transparency and accountability and reducing operating costs across 20% of the healthcare market.


Key benefits of our CAFM software for NHS

Qube Planet offers unrivalled functionality including a multi-disciplined helpdesk, planned maintenance, contract management, asset tracking and procurement planning – in addition to automatic reporting, efficient portering compliance, condition surveys, soft FM services, reports and dashboards.

Increase workforce productivity

By providing your workforce with mobile data tools you can reduce paperwork and manage the resources required to issue or close jobs. Our facilities management app allows you to maintain an accurate record of completed work to optimise workloads, as well as understanding and reporting on hours worked every week.

You can also use the app to scan locations and assets – including GS1 compliant barcodes – to identify the correct asset, order parts, start work and confirm that work is completed. With the software, you can reduce travel time and get more done each week.

Enhance customer experience

Use our web interface for call logging and customer feedback to dramatically improve your service and cut the resources required to run your helpdesk.

Manage your space

Use our space management solution to import accurate CAD and PDF drawings and synchronise your locations and space related information with your FM system.

Record occupancy levels on tablets or smartphones to understand the total space used by each department in the trust. Use the software to plan and implement department moves in hours rather than weeks. With our space management solution, you can record occupants and lease details and create a simple property terrier, as well as easily find people, rooms and resources.

Make the most of your facilities assets

You can’t manage what you can’t measure, so it’s essential to know exactly when, where and how your budgets are being spent. Our management and asset tracking gives you instant and accurate information across your facilities management services. Use GS1 GIAI barcodes (Global Individual Asset Identifier) to identify and scan your important assets, leading to timely and informed decisions and dramatically improving your reporting capabilities.

Manage projects effectively

Use the Our Projects module to effectively manage capital project timescales and finances between FM and capital estates teams.

Improve environmental performance

Employ our environmental management tools to monitor and report on measurable conditions including legionella testing, PAT testing and energy usage.


Functionality

Qube Planet offers unrivalled functionality including a multi-disciplined helpdesk, planned maintenance, contract management, asset tracking and procurement planning – in addition to compliance, condition surveys, soft FM services, reports and dashboards.

Efficient portering

You can use the portering module to manage ‘bookable’ patient or medical equipment moves. Maximum efficiency is achieved using radio messaging or email to
assign, acknowledge and complete tasks.

Automatic reporting

Our facilities management reporting function (known as SSRS) enables you to enhance efficiency through a single reporting system. This system allows you to keep management up to date on all aspects of FM service delivery and compliance. Our FM solution provides Key Performance Indicators (KPIs) including helpdesk requests versus completed work orders, engineer efficiency and travel time.

Planned maintenance

The planned maintenance module helps you stay compliant and ensure that planned preventative maintenance work is completed on time and to budget.
It allows you to plan and track activity and measure the effectiveness of your maintenance plan. Maintenance procedures are allocated to assets, and Measurable Conditions can be recorded directly onto mobile devices (or paper work dockets).

Integration with SFG20 for Healthcare means that statutory and mandatory maintenance data is maintained; this automatically increases legal compliance for your RP (Responsible Person). A complete activity history provides accurate information for internal and external audit, including the annual Care
Quality Commission (CQC) audit.


System integration

Qube Planet uses a range of industry standard technologies to ensure seamless integration with complementary systems, allowing an end to end process to be developed between estates, procurement and finance. These include finance systems, purchasing systems, inventory and mobile applications.

With the Qube Connect partner programme, you can also integrate your processes and import data from multiple sources to create a single source of the truth. Our partners include Zetasafe, NHS SBS, Harland Simon, Agresso, GHX Europe, Oracle Financials, KyKloud and Micad IPR4.


Compliance and quality

Qube Planet has been developed under processes certificated to the BS EN ISO 9001:2008 Quality Management System standard, and the company is regularly assessed by BSI for quality.

Support for GS1 in Healthcare Barcode Standards

Maintaining accurate locations is a key component of the Department of Health Scan4Safety initiative; storing and maintaining GS1 barcode standards will be mandatory for all Acute Trusts in the UK, and ultimately across the entire healthcare sector.

Our software will store GS1 GLN barcodes (Global Location Numbers) and synchronise locations between systems, saving you time rekeying data, and ensuring location references are maintained accurately across all systems.

BIM integration

The use of BIM standards to capture building information are now mandatory for all NHS trusts in the UK. With our facilities management solution, you can import your BIM data into Planet using the COBie data standard, and create a building maintenance plan for new builds and major refurbishments. Use Planet to achieve Level 2 BIM for your building projects.


Unrivalled support

  • Largest support team: Our solution has the largest support team in the UK.
  • No restrictions: Customers benefit from our unrestricted support; we don’t ask you to pay for more.
  • Call or email: You can choose the way you want to contact us, either by phone or via email.
  • No prepaid arrangements: With our solution there are no support credits – everything is included within your contract.
  • Issues fixed in a day: 95% of issues are fixed in a day by the Qube Global Software team.
  • Out of hours: Our support service works around your schedule, whether you need out-of-hours or self-serve help.
  • Service days: With our support you have the option to include service days in your annual service contract. These can be used for report development, training and consulting services including upgrades.
  • Remote assistance: As part of our service and with the approval of your IT team, our support is able to manage PCs, database systems and mobiles remotely. This helps us provide effective response to maintain system operations.
  • Planet NHS User Forums: Join your peers at our regular forums held at Trusts in the North and South of UK to learn how other trusts are using our solution to improve their customer experience, maintain compliance and complete more work with existing resources.

Qube Planet in Healthcare: Key facts

Qube Planet manages £1bn in maintenance and facilities spend across 63 NHS trusts

Our system oversees repairs in 49 Acute Trusts – 30% of the acute healthcare sector

Qube Planet is responsible for protecting and maintaining £20m of medical equipment at Walsall NHS Trust

Our software ensures that air handling units are working in more than 100 maternity wards

Qube Planet helps maintain Health & Safety compliance in 224 hospitals

Our software helps Heart of England NHS Trust track and maintain 650 beds across three sites using RFID.

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