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Horizon Training

Horizon Training

The Horizon Professional Services team offer a range of training solutions to support your business. Whether this is during the implementation phase when we create and deliver a full project to ensure you needs are fully met, as your business evolves post implementation or as new users arrive and need to gain knowledge.

Services include on-site consultancy support or training at our dedicated training facilities. You can be confident that with our strong track record of implementing systems, no matter what your requirements, we will have a solution for you.

To find out more about Horizon training, please contact your Account Manager or contact our support team by emailing horizon_support@qubeglobal.com or calling +44 (0) 20 7726 3200.

Property Rating

Delegates will be guided though creating Local Authorities, inputting of Rating information/appeals and creating payments. For up to 8 delegates.
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Accounts Payable

Delegates will be guided through the setup of the Horizon database for accountancy purposes. For up to 8 delegates.
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Turnover Rent

Delegates will be guided through the set up of the Horizon database for turnover rent purposes; how to record different types of turnover rent, processing the information and billing the tenants. For up to 8 delegates.
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Dealing with Expenditure Recovery

Delegates will be guided through the set up of the Horizon database for Expenditure Recovery, enabling them to collect on account charges from tenants and match them against expenditure recovered from those tenants. For up to 8 delegates.
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Help Desk

Delegates will be guided through the set up of the Horizon database for maintenance purposes, dealing with Help Desk scenarios and maintaining property elements. For up to 8 delegates.
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Dealing with Planned Maintenance

Users will be guided through the set up of the Horizon database for maintenance purposes; maintaining property elements, contracts and contractors. For up to 8 delegates.
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Report Writer

Delegates will be introduced to the basic skills required to write and format reports and apply simple conditions and calculations. For up to 8 delegates.
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Management Console

Delegates will become familiar with, and feel confident creating and maintaining groups and users for Designer Modules and managing the Repository and the Broadcast Agent efficiently. For up to 8 delegates.
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Designer

Delegates will become familiar with and feel confident about creating and modifying universes in the designer module. For up to 8 delegates.
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SQL for Alerter

An introduction to the key elements of SQL relating to creating Alerts for Horizon. For up to 8 delegates.
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Accounts Receivable

Designed to guide users through the set up of the Horizon database for accountancy purposes such as credit notes, management of tenant receipts and arrears management. For up to 8 delegates.
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System Administration

To provide System Administrators with a greater understanding of how Horizon works and how it should be maintained in order to achieve a high standard of service to their organisation. For up to 8 delegates.
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