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The Rise of the Customer: How residential block and estate managers can gain the edge in customer service

The Rise of the Customer: How residential block and estate managers can gain the edge in customer service

In the digital age, property management technology offers remarkable competitive advantages above what was available just a few years ago.

In this report, we explore how technology can enable residential block and estate managers to:

Improve leaseholder engagement with an agile communication strategy

Use mobile tools for an end-to-end seamless service

Address the basics of service charge administration

Enter new and emerging markets like the Build-to-Rent sector

With a wide range of industry sources, the report is essential reading for all residential block and estate managers looking to improve service levels to their clients and stakeholders.

Download: The Rise of the Customer: How Residential Block and Estate Managers Can Gain the Edge in Customer Service

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