Press enter

Qube PM support team receives record high customer feedback score | 14 May 2015

Qube PM support team receives record high customer feedback score | 14 May 2015

Our Qube PM support team’s average customer feedback score for April 2015 was 9.6 out of 10, which is the highest ever recorded and compares favourably to our past year average of 9.05.

Our customer feedback score is generated each month by a questionnaire sent out to a proportion of users submitting a query to our support desk each day questioning them on the service they have received. We also record opinions from our customers about the support we offer at all of our engagements with them (e.g. training courses, seminars etc.), as well as conducting an annual survey, and the trends evident across each of these are in line with this latest score.

James Lavery, Head of Marketing at Qube Global Software, comments:
“People outside the company tell us that the customer support we offer is one thing that sets us apart from our competitors. We’re pleased that our customer feedback score reflects this but we won’t be resting on our laurels. This provides us with great motivation to continue to improve.”

Share this story
Posted by Andrew Smith
+44 (0) 20 7726 3200.
More News

Qube Global Software and customers shortlisted at Property Management Awards | 11 July 2017

We are proud to announce that we have been shortlisted for the Property Management Software Provider of the Year award at the Property Week Management All-Stars Awards 2017. The awards ceremony returns for a second year to celebrate excellence across all segments of the management of real estate.

Introducing the Home Hub – a new way of proactively managing your property portfolio | 21 June 2017

We are pleased to announce the release of our innovative, market-leading interface: The Home Hub. This is available with the latest release of Horizon.

Qube Global Software customers shortlisted at ARMA ACE Awards | 6 June 2017

We are proud to announce that a number of our customers have been shortlisted at the prestigious ARMA ACE Awards.

This website uses cookies. By continuing to browse this website you are agreeing to our use of cookies. Please see our cookie policy for more details. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close

This website uses cookies. By continuing to browse this website you are agreeing to our use of cookies. Please see our cookie policy for more details. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close