I’m very satisfied with the level of support and advice from the Helpdesk staff and Qube’s general high level of customer service
Essex University – the use of Qube Planet CAFM software right across the estate
Essex university extends the use of right across the estate and into academic departments. Essex University Estates Management team have been at the forefront of many developments within the universities sector for some years now. They have produced a range of initiatives using original, groundbreaking and cost-effective software tools to inform and enhance the operations of the estates team at Essex.
The Estates department has been prepared to lead the way and take a few calculated risks en route to where they are today. Examples include involvement in the early Management and Administrative Computing (MAC) initiative to produce an integrated University-wide software tool, and the selection of Planet Facilities Management software. Plans to extend and broaden the scope of Planet within the University continue to the present day.
Essex University occupies three campuses, with the main 200-acre parkland located just outside Colchester. It has over 9100 students, with the University providing accommodation for over 50%, an unusually high proportion for a university. The Estates department is responsible for all three locations which amount to 160,000 square metres gross internal area. The maintenance team is an in-house direct labour force of 140 people and covers cleaning, maintenance and grounds.
The estates management team is divided into four main areas: security and telecoms; facilities; capital and development; and purchasing and stock control.Download the full case study
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