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Call our London office: 020 7726 3200
You may have noticed our new Asia Pacific website which we recently introduced on our Qube Global Software international homepage www.qubeglobal.com
To support our team in the APAC region, we launched two websites aimed at providing useful information to property investors and occupiers in the region. These websites explain the benefits of our software in the region and how it can help property professionals improve property management efficiencies and ultimately save money. (more…)
We have been working on a range of video content for some time now. This includes a series of video tutorials for customers that cover how to use the software for a select range of business processes. If you are an existing customer and want to know more contact me for further information (jlavery@qubeglobal.com +44 (0)1529 413131).
In addition to these tutorial videos we have also been working on some product overview videos to give prospective customers a taste of what the software can do for their organisations. Due to the vast range of applications and business processes supported by our solutions, filtering all the features down into a pithy overview has been a challenging process. Nevertheless, we are pleased with the output and the results can be viewed by registering here
As many of you will know postage costs are on the rise – whether this is in the UK with the recent increase of the cost of a stamp to 60 pence, or perhaps due to cost and inflationary pressures brought onto other private suppliers and in turn you.This does not make communicating with customers nowadays any easier. Many of our customers have been dispatching hundreds of thousands of demands, reminders and correspondence via postal services – mostly because that is the way they have always done it! Some of them because of what is governed in the agreement or the lease.
I just wanted to communicate some details of upcoming events for customers.
We are just about to deliver our annual Qube Customer Roadshows. These events have become a must for keeping in touch with the latest developments, getting better value out of your investment in the software and for networking with like-minded users. The events are held in City Centre locations across the UK. In Ireland and Northern Ireland these events form the basis of user group meetings in Dublin and Belfast. While we always travel to see our customers on regular account management visits, customers seem to get an extra benefit from these group events and they are always well received – I put a lot of this down to the extra networking that takes place and the buzz that surrounds this. If you want to register for these events please email qube@qubeglobal.com.
One simple word, but really important to us, because we come across it all the time!
Customers are continually striving for that competitive edge to gain cost savings or increased returns and we feel that we do a pretty good job of helping our customers with this. However, in nearly every new engagement with a prospective customer we get questions on compliance. Whether this be on tax, legal or industry body guidance, with approaching 900 customers we will have come across these questions before – so with us you can take these things as read.
Each year Property Data publishes a directory of UK property investors. As always, we’re very keen to see this – partly to check on the robust health of our customers, but also to see if we can pick out any trends amongst the performance figures.
Many of you will be thinking of how you take your organisations forward with new technology solutions and this is possibly why you have visited this blog. This time of year seems to be popular time for companies to think about these challenges. For the last 6 years we have been taking the opportunity to visit prospective customers and customers around this time of year at regional events to bring our solutions to their ‘doorstep’. Each of these events takes place at well connected city centre hotel conference facilities. These take the form of seminars to prospective customers (http://www.qubeglobal.co.uk/fmseminar/ http://www.qubeglobal.co.uk/propertyseminars/) or as a series of customer roadshows (http://www.qubeglobal.co.uk/planetroadshows/ http://www.qubeglobal.co.uk/events/). These sessions are designed to show the customer base of some of the features and benefits of the latest software release. The events are always really popular with overflow events often being delivered due to venue capacity being exceeded.
The end of 2010 at Qube Global Software has been captured on film, not least the video documentary by the Telegraph Business Club highlighting the success of the company over the last 35 years. Visit the link below to view the video. http://www.telegraph.co.uk/finance/businessclub/business-club-video/technology-sector-videos/8243413/Qube-Global-Software.html
I was on a flight back in the summer and got randomly selected for the customer satisfaction survey. You know the ones dreamed up in some office far removed from the customer experience, that’s right, the ones that take an eternity to complete.
Over the last month we have been undertaking filming for a forthcoming video in association with the Daily Telegraph Business Club. The film series investigates national success stories in business.
