Rydon Maintenance, part of the Rydon Group, provides facilities management services to housing associations, Local Authorities and NHS Health Trusts; they have recently upgraded their Core Software System from PlanetCMS to Planet FM Enterprise.
Rydon has been using Planet since 2001 when they invested in the G5 system before moving on in 2003 to a tailored PlanetCMS system. Rydon commented, “After viewing other systems on the market, the best route appeared to be to go with a product users were familiar with”. Rydon were also keen to invest in a system which would integrate with their other core systems, Opti-time and Cognito.
Handling over 2000 jobs per week with approximately 100 operatives using handhelds to receive their work, it was very important that the transfer to the new system went smoothly with minimal disruption to the working day. The Planet team were able to get the new system working very quickly.
Rydon are benefiting from many of the new features incorporated into Planet FM Enterprise. The Internet module is proving very useful allowing clients to log and monitor calls. The Healthcare side of the business is also making use of handhelds for planned and reactive maintenance. Time and location are no longer a restriction as data is accessible at all times.
The upgrade to Planet FM Enterprise has been a valuable exercise, contributing to the smooth running of the company. Rydon commented, “We are always on the lookout for improvements and upgrades ensuring that the 100,000 jobs we complete annually do not become an administrative nightmare. IT solutions are key to ensuring that Rydon Maintenance stay at the forefront of their market sector”.
The latest version of Planet hosts a number of new features and benefits. For more information about Planet and Qube Global Software please the Planet team on + 44 (0)1932 334700 or email email@example.com.
About Rydon Maintenance
Rydon Maintenance is part of the Rydon Group an integrated construction, development, maintenance and investment company based in East Sussex.
Rydon maintains a portfolio of around 25,000 homes for a cross section of leading Housing Associations and Local Authorities and a number of community hospitals and mental health facilities under long-term PFI and LIFT contracts. Follow the menu on the left to learn more about Rydon Maintenance.
About Qube Global Software
Qube Global Software is one of the most significant suppliers of property and facilities management software in today’s marketplace.
The company was created from the merger of Fraser Williams Commercial Systems, FDS Advanced Systems and Estate Computer Systems. Their portfolio of products includes the Horizon, Planet and Qube software systems.
Over the last 30 years they’ve helped thousands of clients, from small investors through to global corporations, manage every aspect of their property portfolio. Their solutions can bring increased revenue and efficiency, reduced costs and full access to vital information for each and every sector of the property industry.
Qube Global Software has offices throughout the United Kingdom, United States, Middle East and Australia.