Amanda Hewes

Before joining Qube Global Software my previous experience was mainly in the banking sector. As part of my training with Lloyds TSB Bank plc., I was seconded to work with the Training Department, to help design and deliver a customer services training program to all of the Bank’s staff.  

It was this insight into training, coupled with my involvement in my own staff’s personal development and a desire to deliver outstanding customer service, which prompted me to apply for the position of Trainer with Qube Global Software.

I can honestly say it was a great decision. My main responsibilities are to design, deliver and review training courses to meet the objectives of our customers. At times, this may be working as part of an implementation team, with new customers helping them to realise their business objectives for purchasing the software. At other times I may be working on client specific projects with our more established customers.  Working with so many different people means that no two days are ever the same and that variety suits me.

Qube Global Software has supported me with my wish to continue my personal development, most recently, sponsoring me to complete the Certificate in Training Practice.  This has been useful both internally, in reviewing the delivery of training to staff and externally, in exploring the options available for client facing training.  

For me, it is the complete support from the Company which makes me realise I made the right decision to join Qube Global Software; the door is always open, meaning you can talk to the right people to affect change and that’s such a great place to work.